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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Activation fee nonsense
Cole's notes version. Ordered new phone and shipping to avoid activation fee nonsense. Fido tells me it's back ordered now and will be a few days. Popped into Fido store at the local mall and they have that device in stock. I say great I'll cancel my...
Fido Refund
I have contacted Fido over the past year for my negative balance to be refunded back to me.At first I was told a cheque has been issued to my address and it may take some time.After more than 6 months of wait, I contacted Fido again to see if I can g...
Resolved! Implications of cancelling a phone plan with Fido
Hello,I do have some related questions about the implications of cancelling a phone plan with Fido.1. Could I keep the same number if I cancel with Fido and contract with another phone company in Canada?2. Would I be charged a fee for cancelling the ...
Deleted eSIM - Can a new eSIM be emailed to me?
Hello everyone, I opened a new line and activiated the eSIM via the Fido website. After activiation I was having some issues with SMS so I thought I'd delete the eSIM off of the phone and re-add it. But it looks like I could not re-activate the same ...
Wrong email address entered upon registration of my new fido account
Hi, I recently registered for fido black friday deals online and I accidentally entered a wrong email address. What should I do? The registration was successful but I could not register my account since I put the wrong email address. Thanks.
