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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! When does my data reset
My Cycle ended today and it shows that new cycle starts in 27 days. As my internet usage of my previous cycle exceeded the limit, I want to know if I can use the internet with new cycle without any extra charges? Please reply as soon as possible. Tha...
Incorrect Billing amount for July 2024
Hello, my Fido account has been suspended during July 3 and August 26. However, I just received a bill for July and the billing amount is incorrect (I should only pay for 2 days in July). Please correct my bill. I tried to call +1-514-925-4590 (free ...
Cancelled 2 years ago in person. Still billed
Hello, i cancelled 2 years ago in perosn in Charham after moving from Kitchener. i tealized i am still being billed. I called today, they siad it was still live. I cancelled today(again). I asked about being refunded some money for the past 2 years. ...
Connection fees waive
I got an offer from winback team and accepted it. The offer was for BYOD and the agent also said that the connection fees would be waived, however it is charged on first bill. Please look into this and provide credit of $60 connection fees as promise...
Resolved! fido still sending invoices even I cancelled my account.
I switched my internet service from Fido to Rogers in March as requested by Fido and my Fido internet was cancelled on March; and the modem was returned; but the invoices keep coming. I have gotten 3 invoices and everytime I call customer service the...
