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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How can I get the free phone
How can I get the free LG phone during 9th Fido birthday?
Address Issue
I just ordered a new phone, and I typed in my full address properly. However, in the confirmation email, my PO box number is missing from the address. I need to make sure some glitch isn’t putting a partial address on the label for my package. Please...
What does this code mean?
I received this text a few times after I used my texts after just putting in a new SIM card to get my existing phone number on a new phone as mine was recently stolen. What exactly does this mean?(IM404) This number is inactive or you have sent an u...
Resolved! Negative account balance
Hi, I dectivated my fido account for four months before leaving the country but, I see that I have a negative balance of -7.78 credited to my account to be paid by 30th, July. Could someone please explain to me why I have this negative balance and wh...
Resolved! RBC Payee name?
Fido solutions isnt a payee, Fido solutions inc isnt a payee, theres one called "FIDO" but im worried about selecting that.What is the Payee name for FIDO with RBC?
