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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23592 Views
  • 0 replies
  • 8 likes

fido account cancelled

Whenever i login to My Fido Account, it shows the messege 'This account has been cancelled, so access to My fido is limited.' I didnt cancelled it. Now what to do.

ishnaz123 by I'm a participant level 1
  • 1097 Views
  • 1 replies
  • 0 likes

Resolved! Can’t use my date bytes

I just got a new phone and when I try start a session of data bytes on my Fido app it says you can’t do that when “I’m connected to wifi”. My data bytes were working perfectly on my old phone so this is a new problem. Tried restarting my phone, delet...

Anxshay by I'm a participant level 1
  • 6729 Views
  • 17 replies
  • 0 likes