cancel
Showing results for 
Search instead for 
Did you mean: 

Help with RCS while abroad.

Canuckled
I'm a participant level 3
I'm a participant level 3

1000021397.jpg

 i am currently in the EU for 3 weeks. I am using Airalo for data, because I don't want to get roaming charges on my Fido. When I am in Canada, I have RCS on my Samsung S23+, but here it's not working, even when I'm connected to wifi, and have wifi calling turned on. It says "RCS chats are not available for this device". I was toggling the settings tonight, and did a reboot and the message in the picture popped up, but when I entered my phone number, the yes did not light up. I tried it with the area code and without.

 

Any suggestions?

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Canuckled,

 

  From the image you posted, it appears as though your Fido SIM is not active. As far as I am aware, the RCS messages uses your phone number as an identifier. I understand disabling the Fido SIM in order to prevent roaming charges. However, I believe your Fido SIM would need to be active in order for your phone number to send and receive messages.

 

  I believe the RCS set-up you noted would be for the number associated with your Airalo number.

 

 Hope this helps 😀

 

Cheers