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OS Upgrade Schedule
  *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Good afternoon
I feel bad I don't win anything at all
Non Existent Upgrade
Hello I tried to purchase a new phone back in November during the black Friday sale. However the phone was sold out and was never sent out to me. I have tried to cancel the pending upgrade on my account almost weekly since then and no one at fido cus...
Resolved! Using Fido Prepaid Line outside Canada
Hello, I'm a Fido prepaid line subscriber and am currently in Tokyo, Japan. Can fido prepaid subscribers receive incoming text messages and calls on their fido prepaid line? Currently, my balance in the prpaid line is zero but before I top it up I wa...
Being charged for Txt(SMS) that I didn't send and other issues
Hi, I'm being charged for sending text messages to an unknown and incomplete phone number(only 5 digits) that i didn't send. They also charged me for making a 21 seconds international call that I didn't make as I wouldn't make any international call...
Resolved! Voicemail
Can I get visual voicemail without adding the $7.00 Value Pack? I just upgraded my voice and plan. Thanks.
