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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23945 Views
  • 0 replies
  • 8 likes

Resolved! Fido Home Phone Call Forward

How can I transfer incoming calls to another phone when I am away? Also how to cancel the call forward after I come back? Thanks!      

KSSO by I'm a participant level 1
  • 30370 Views
  • 16 replies
  • 3 likes

Complaint about a customer representative

Hi, Who do I reach out to regarding making a complaint about Fido's representative and I do have the rep ID. The rep I'm pretty sure lied about Fido and not only that, left me on the phone for over an hour (I'm pretty sure he put me on mute) when i e...

sunnymoon by I'm a participant level 2
  • 1748 Views
  • 3 replies
  • 0 likes

Resolved! Caller Name Display

Hi all,   I changed my call display name under "My Call Display Name". When i call someone that does not have me as contact it only shows my number. It seems like i could not update my call display name?   Any help? much much appreciated!!

forever518 by I'm a participant level 2
  • 3103 Views
  • 3 replies
  • 0 likes