Showing results for 
Search instead for 
Did you mean: 

Being charged for Txt(SMS) that I didn't send and other issues

I'm a Participant Level 1
I'm a Participant Level 1

Hi, I'm being charged for sending text messages to an unknown and incomplete phone number(only 5 digits) that i didn't send. 


They also charged me for making a 21 seconds international call that I didn't make as I wouldn't make any international call using my fido phone.


Can anyone tell me what "Billed - sent" means( I also got charged for that)?


Has anyone experienced any of the issues?

Any ideas/ insights/ solutions?


Any response would be appreciated.




Moderator (inactive)
Moderator (inactive)

Hey @chall74! Philippe here. I hope you're doing well. Smiley


We'd have to take a look at your account to get more clarity about your charges. You can contact us here for that or request a PM from the community for support.