General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23946 Views
  • 0 replies
  • 8 likes

Resolved! Voicemail

Can I get visual voicemail without adding the $7.00 Value Pack? I just upgraded my voice and plan. Thanks.

Dodo67 by I'm a participant level 1
  • 1072 Views
  • 1 replies
  • 0 likes

Transferring Number away from Fido

I recently ported out on 29th December and a new bill from fido was generated on 29th December for $50.85 even though I ported on the same day the bill was generated and I didn't even use the Fido service. Do I still need to pay the bill?

aceluffy12 by I'm a participant level 1
  • 760 Views
  • 1 replies
  • 0 likes

Reactive Suspended My Account

Hey Everyone,I had suspended my fido number for 5 months ago and I was travelling overseas. I would like to reactivate my account. Can someone help me please, thanks.

Oliver4 by I'm a participant level 2
  • 791 Views
  • 1 replies
  • 0 likes