Hi, Who do I reach out to regarding making a complaint about Fido's representative and I do have the rep ID. The rep I'm pretty sure lied about Fido and not only that, left me on the phone for over an hour (I'm pretty sure he put me on mute) when i e...
On Dec 24, 2020. I called to add a $5 value pack and have it backdated to cover long distance charges. Your agent told me that it's possible but I must have the package for 2 billing cycle as per FIDO'S policy. Which I know for sure it's not true.
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