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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido refuses to cancel my Internet service and will not provide me with a cancellation email
I have called Fido Support many times and via chat relentlessly to cancel my Internet service, yet Fido refuses to cancel and each time I call the Support agent says the previous agent did not actually cancel my service On November 24th, I called to...
Resolved! Fido lost touch with community
Low price for new customers but driving away old customers.41$/month for 1gb of data being the lowest i can get unless i contact customer service. I joined years ago and never had to contact them.My plan is supposed to be 33$/month with 2gb of data a...
WinBack department contac
When i left, win back team reached out but due to the oustanding balance on the phone that didnt get issue until the next cycle bill. They couldnt set me up at the time of the call. I've asked them to call back after the bill is issued, now my balan...
Black Friday deal, missing credit for setup service fee
Hi, I signed up with 2 new numbers as a new customer in November 2023 on black Friday in a store and as per the offer was supposed to get the setup service fee credited after 3 months however that did not happen. The call center is not supporting at ...
Linking Rogers mastercard
Hello, Anyone know if i have to call in to link my fido account to get the upgraded credit card benefits?Thank you
