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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Resolved! Account has been cancelled

Hi, my fido aacount has been cancelled. I was having some issues in making payments and I talked to the customer service, and once the payment has been made the representative cancelled my aacount. Is there any way ang way I can reactivate my account...

Plain_Tech by I'm a participant level 1
  • 1015 Views
  • 1 replies
  • 0 likes

excessive spam texts

Is this a new feature of being part of the Rogers network? I get more spam texts than legitimate texts. Also thanks for the sudden price increase, longtime loyalty is no longer respected. Also going to a store in the Richmond area is a joke.

wanman by I'm a participant level 2
  • 871 Views
  • 2 replies
  • 0 likes

Billing issue

Hai I got this sim from India and activated on 13th April with 38CAD monthly payment and my next payment is at may 10th bt now I have received a mail that my payment is due on May 3rd for 40CAD but I don't know why they created bill for 40CAD can you...

AARTHIIWAY08 by I'm a participant level 1
  • 472 Views
  • 1 replies
  • 0 likes

Resolved! How do I get my money back?

I'm using a pay-as-you-go prepaid 40c/minute plan, which is not available anymore, it seems. Other plans with CAD 10-15 per month are not suitable for me, since I'm mostly not in Canada over the year. I cannot top up my account, to keep the plan aliv...

BLUE2017 by I'm a contributor level 1
  • 1513 Views
  • 3 replies
  • 0 likes

Changes in MY ACCOUNT

I ported back to fido in february by the offer given to me (as per market condition) contains 50 GB data with unlimited Canada wide call and text with $10 promotional discount plus 1000 International Long Distance minutes to India, China + Hong Kong,...