I got an offer from winback team and accepted it. The offer was for BYOD and the agent also said that the connection fees would be waived, however it is charged on first bill. Please look into this and provide credit of $60 connection fees as promise...
I have purchased two S9 from Fido and one of them showing an option for VoLTE however another one doesn't even show that option.
Please advise what could be the issue. It is really frustrating that even though the phones purchased directly from Fi...
Another thing I would like to add is, Fido's customer service is the worst ever. I called your customer care and talked with the wireless technical team and they also couldn't fix it. Then I got a text to call back with a ticket number. I called bac...
The device was purchased directly from Fido by calling Fido customer care and Fido sent me the new SIM and the new phone. So you send it to me directly. It is really frustrating that I have to go through all these troubles even though I purchased it ...
Hi, I re-started the phone several times and nothing happened. The OS is up-to-date and the version is Android 9, One UI 1.0. I didn't restore the device. I clicked on the link and the thing is, there is no option of Wi-Fi calling or VoLTE in my pho...
