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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
activation fee for a loyal member?
hi, i got my fido bill and confuse why you guys charge me for activation fee, as you have promotion if i would renew on fido again activation fee will be waived?thank you
Port Tablet plan number to Phone plan
Hello everyone, I have a Tablet plan SIM which is used in my son's phone. He used the number occasionally for calls and texts. Now he needs to upgrade to a proper phone plan. I want to take advantage the deal of adding a new line. Does anyone know if...
Question regarding Account Suspension / Pause with living abroad part-time
I recently bought a 45$/month Canada-wide plan (just the SIM, I already owned the iPhone), but I live most of the time in EU now. I would be coming back intermittently throughout the next year(s) to Canada, for 2 week - 2 month periods. The salespers...
Billing concerns following departure from Canada
Finally I hope to get resolve with Fido billing. The quick n dirty...before departing Canada I contacted Fido to advise I would be out of country for a number of months. It was suggested and accepted that I pre pay a maintenance fee to hold my accoun...
Poor customer service !!!
I have been a Fido's customer for over 20 years and I never got worse customer service in my life. This is my last attempt to get my issue resolved before I just move to another company. The customer loyalty department was very unhelpful and did not ...
