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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Paid cancelled account but hasn't been posted as paid
I paid off my bill in Sept 2020 and is still isn't showing as paid. It's been almost 5 months. I have talked to 4 different departments and left a voicemail in another. I also have a photocopy that the cheque has been cashed. How do I get this cleare...
Resolved! If I buy a Samsung S21 direct from Samsung Canada, will volte work?
Hello, I'm considering pre ordering a S21. I just want to make sure that volte and wifi calling will work. Thanks
Resolved! Change name for Community
How can I change my community username/ display name?
Resolved! 10GB free data disappeared
Hey Fido, Why did you remove the 10GB bonus data from my account? I received the text from you and clicked on the link to receive the bonus before it expired, it's applied on the account at that time but today when I checked my account, it's gone! Ar...
Resolved! more blank voice mails
Hello,From January 31 to February 2 (today), I have received 8 calls from 8 different phone numbers (while I am at work so I have not been able to answer). 8 messages were left, with no sound, no nothingNumbers as follows:289-829-6755 (the rest all s...
