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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Account suspended
Hello Fido, I have received this link: http://rebrand.ly/Fido_Verificationbut when I open it, it seems to be a risk page. Deceptive site aheadAttackers on iris.alakmalak.net may trick you into doing something dangerous like installing software or rev...
Resolved! Suspend my Account
Hi I am outside Canada and I have an agreement Plan with Fido. I am paying for both device and Internet/calls? How can I suspend my service from overseas to avoid paying the whole amount and how much will it cost?Even I want to pay for the device. Th...
Resolved! Register two separate My accounts for Home Internet and Mobile?
Do I need Register and create two separate My accounts for Home Internet and Mobile phone service? I have Fido Home Internet service for 3 Years, I use Online account for view and pay bills for that. Two days ago I bought Fido cell phone service. Now...
Resolved! Unable to select 2 year term for upgrade
Hello.. I am a very frustated customer! I have been with your company for over 5 years now and have never had trouble upgrading my device. I spent 2 hours on the phone today with and advisor and even he couldn't figure it out. It doesn't let me...
Resolved! ipad order delay
how long does it take to actually recieve a ipad once ordered from fido ?
