Where to file a formal customer service complaint

[adshadem]

The link of this page just takes you back to the contacts page. I would like to be given an email address. 

[Cawtau]

Hello Adeshadem,

  Welcome to the community!

  Firstly, you should note that these forums are community-driven and not intended as a venue for customer services. Unfortunately, Fido does not offer customer support via email. As mentioned in that link you provided, if you wished to file a complaint, you would need to escalate the matter through their Live Chat team.

Hope this helps 😀

Cheers