When does my data reset

When does my data reset

When does my data reset

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I'm a Participant Level 3

When does my data reset

My Cycle ended today and it shows that new cycle starts in 27 days. As my internet usage of my previous cycle exceeded the limit, I want to know if I can use the internet with new cycle without any extra charges? Please reply as soon as possible. Thank you

 

 

Accepted Solution

Re: When does my data reset

Solved by MVP MVP

@Rohan20rj then you should have access to your full data today. Fido site is usually a couple hours behind and they also do maintenance around midnight.

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9 REPLIES 9

@Rohan20rj Your cycle always reset the day after your billing date



I'm a Participant Level 1

I was wondering that as well does are data rest the day of are billing date even if you pay for it before 

Hello @Evelyn4

 

Not sure to understand your question. What do you wan to know about your data?



I'm a Participant Level 3

KAPABLE-k but it still shows my previous data usage which I have already exceeded. So from now, my usage will be considered in a new cycle ?

@Rohan20rj is your billing date the 3rd or 4th ?



I'm a Participant Level 3

Its 3rd @KAPABLE-K

@Rohan20rj then you should have access to your full data today. Fido site is usually a couple hours behind and they also do maintenance around midnight.



I'm a Participant Level 3

Cool ! Thanks a Lot for your help buddy ! I owe you this one ! Smiley

@Rohan20rj No problem you can also read this blog post here to help stay on top of your data usage.