Hello _etina,
Welcome to the community!
Sorry to hear of your issue. However, you should note the forums are community-driven and are not intended as a venue for customer service. We do not have access to customers' accounts so we would not be able to look into your situation.
If you wished assistance with your matter, you would need to contact customer service. I understand you tried to call their contact from abroad number. However, was that using your device or an alternate device or landline? If your line is suspended, you would not be able to use any services. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
