What's causing data over usage?

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I'm a Participant Level 1 Trevorssssscy
I'm a Participant Level 1

What's causing data over usage?

 

 Doesn't my data plan include 4GB data? Why was it overused?

Accepted Solution

Re: What's causing data over usage?

Hello @Trevorssssscy,

 

Welcome to the community!

 

Whatever image you were posting was not posted correctly. 

 

You can login to you account either on Fido's website or the MY ACCOUNT app on your phone and it should tell you the amount of data your plan has.

 

If you let us know the make and model of the phone you are currently using then we can better assist you to determine what is using up your data.

 

 

 

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: What's causing data over usage?

Hello @Trevorssssscy,

 

Welcome to the community!

 

Whatever image you were posting was not posted correctly. 

 

You can login to you account either on Fido's website or the MY ACCOUNT app on your phone and it should tell you the amount of data your plan has.

 

If you let us know the make and model of the phone you are currently using then we can better assist you to determine what is using up your data.

 

 

 

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Re: What's causing data over usage?

Hey @Trevorssssscy!

 

Do you still need help with that?

 

Let us know.



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