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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraud! I need help reporting this!
My parents were at woodside mall and went to the Fido stand to get some Chinese new year red pockets. They do this every year. However the rep had told my dad that he needs to give his ID, his personal information, the names of his dead parents and s...
LOYALTY
i have been a cust. for 22 years. for the most part ive had a it good with FIDO...until recently. i have attempted, on numerous occassions to upgrade my phone in the past 1-2 months. their app appears to have a glitch as each time i have tried to upg...
Resolved! Travelling to US
Best option travelling to the US. My wife and I both with Fido. In states for 10 days
Fido won't allow me to pay my phone in full
I am hoping to find a solution to poor customer service by Fido. On January 26, I contacted a representative and asked to pay the balance owing on the purchase of my phone for $450.00. I was told at that time that I had a balance owing for my monthly...
Resolved! Receiving texts while off cellular data off
I am currently in the US and I've turned my cellular data off. I'm connected to wifi when I'm at the place I'm staying. I'm still receiving text messages (green sms), and I'm confused. I thought I should only receive at least iMessages as it's over t...
