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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! No low plans offered to existing customers
Why can’t Fido offer low cost plans for existing customers however a new customer can get a low cost plan.i have been a customer with Fido for many many years and now they are not willing to offer me any plan lower than $60 a month without data?yet o...
Resolved! My text messages don't always go through
Over the past couple of months a few people don't receive my text messages. Other people do receive my messages. Not sure what could be the problem. I receive their messages consistently. Any suggestions?ThanksHelen
Resolved! Credit limit reached but no notification or email …
My fido account says credit limit reached but i havent used $600 worth of call data or messages.. i dont even have a job to be able to pay it off im in a tough spot right now as an international student.. being based of SSM finding jobs are hard... i...
Scam? Text received today: "FIDO MOBILE DEPARTMENT Due to...
Scam? Text received today: "FIDO MOBILE DEPARTMENT Due to an overbilling last month, we issued you a cash-back of $135.60 CAD Claim here: http://89.45(...etc) *Data rates may apply"-I checked my FIDO account and bank statement and found no unusua...
Resolved! Is 833-447-6665 a scam call?
I received a call from 833-447-6665 for selling $29/40GB offer, is this a scam call? The caller asked for credit card information.
