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October 2018
I know the collections and payments department is open 24 hours a day. Anyone know it (in Canada if that matters) so I can reach them?
Solved! Go to Solution.
October 2018
Hey @Mitchin,
Welcome to the Community!
Although we do provide tons of method to reach us in order to take a payment arrangement, our Credit Operations department is not open 24/7. You can reach them at 1-888-481-3436 or call *732 from your Fido device.
Their business hours are:
Monday to Friday: 7 am to midnight EST
Saturday: 7:30 am to 9 pm EST
Sunday: 10 am to 6 pm EST
Hope this helps.
October 2018
Hey @Mitchin,
Welcome to the Community!
Although we do provide tons of method to reach us in order to take a payment arrangement, our Credit Operations department is not open 24/7. You can reach them at 1-888-481-3436 or call *732 from your Fido device.
Their business hours are:
Monday to Friday: 7 am to midnight EST
Saturday: 7:30 am to 9 pm EST
Sunday: 10 am to 6 pm EST
Hope this helps.
August
I returned calls many times to credit operations but its only prompt voice on how to make a payment.i want to speak with the real persons coz i have concerns that needs to be address from the real agent
August
Hello @azecleto,
You mention you returned calls, however to clarify, did you use the numbers shown above and during business hours?
Alternatively, have you tried using the live chat or calling us at *611?