Upgrade Pending

Upgrade Pending

Upgrade Pending

ha26
I'm a Participant Level 1

Upgrade Pending

Hello,

I was trying to upgrade my phone but once i clicked on submit, an error page appreared .I tried again immediately and now its saying thats upgrade is pending but i didnt recieve any email saying that my phone upgrade was successful.Can someone help me with this?

1 REPLY 1
NaliniR
I'm Qualified Level 1

Hi @ha26,

 

Welcome to the Fido community!

 

Can you check your spam/junk mail folder to see if the confirmation email went there?

 

If not I would suggest you reach out to customer service and they can look at your account and let you know what is happening.