i was trying to do a trade in for my Iphone 7plus, but once all the tests are completed and i click Continue, a blank dialog box appears without any info or option to continue, and stays forever. Please advise how to proceed ? @FidoStephen any suggestion ?
I am having the same problem. I have tried Chrome and Safari. I have cleared the cookies and cache, but after pressing the start trade, it takes me to a blank screen. Please advise.
Welcome to the community!
We're sorry to learn that you're having issues with the online phone trade.
Are you using the http://onlinefidotradequote.com/ site or are you completing the trade directly from your fido.ca account?
Also, did you try to complete it via other browsers to see if you still get the blank page?
Let us know!
Yes i tried the same website. After phone's check is complete and we select to go to next step, a blank white window appears. And no option to proceed or complete the process appears