Hello 2e,
Welcome to the community!
Sorry to hear your services have been suspended. However, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts.
Unfortunately, I'm not sure what concessions can be made in your situation. That said, if you would like assistance with your matter, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
