Subscribe to 100MB Data Plan - $10.00 link doesn't work

[plamenh]

Hi,

I'm using a prepaid service. When I turn on my mobile data and try to go to google.com for example I'm redirected to Fido data buy page, which contains 3 links:
Buy Data Week Pass - $5.00
Buy Data Day Pass - $1.00
Subscribe to 100MB Data Plan - $10.00.
The first 2 are working ok, but not the 3rd one.

Why is that?

[FidoClaudia]

Hey @plamenh,

Thanks for flagging this! We'll make sure to look into it asap!

Are you still looking to add data to your line? Let me know and I'll send you a PM on here

[plamenh]

Not yet, but let me know when the link is fixed.

[FidoClaudia]

We'll do our best to keep you posted @plamenh

[Dungleaddress]

I have exact same issue today, and I really hope fido does what they say.

[Dungleaddress]

I have exact same issue. Do you have resolution yet if so can you share please?

[FidoAlyson]

No word as of now. If you want the data option, I can reach to you in PM and add it on.

Let me know if you'd like to go down that route

[Dungleaddress]

Hi FidoAlyson, Yes I would like to add this data plan monthly for my son, i dont want to give him so much but 100MB data plan is what me and my son agree. Thanks, and how can i get a hold of you?

[FidoAlyson]

I'll send you a PM

[Dungleaddress]

Thanks FidoAlyson, the last 2 numbers are ...14

[FidoRanya]

Hey @Dungleaddress  ,

Did you get a chance to reply to the PM we sent out?

[Dungleaddress]

Hi Ranya, The phone is not with me right at this moment, can I reply after 4:30 PM today Mountain time? Thanks for very quick turnarround!

Do you think that I can subscribe from my online web account, I do have access to this account online and right now?

[FidoRanya]

Send us a private message when you get the chance and we'll sort it out for you  @Dungleaddress

[Dungleaddress]

i have not receive a private message to my cell number last 2 digits ...14? Can you please help!

[FidoClaudia]

Hey @Dungleaddress,   

We sent you a private message on the community and not on your cellphone Simply click on your picture on the right  and you will see an envelope, the PM we sent will be there .  

Talk to you soon