Called Fido last tuesday with a fraud issue... they said their Fraud investigation department will call me back within 48 hours. It's been a week now and still nothing. Anyone else experienced a similar delay? This is really frustrating...
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Hi @emily123 & welcome to the Community!
When a fraud investigation is opened, you're to be contacted within 3 business days. That said, I'll send you a PM so we can take a look at what,s going on with the account.
Talk to you soon!