So this is what I am going to do, since I can not change my address, and no one at Fido is doing anything to fix this , and if the billing address is wrong, after applying my cc info, if you send the bill to the wrong address, then this is your fault, I take no responsiblity if you send this info to the wrong address. The fact that it still has an old address on this account really amazes me, even through I have talked to your people in Kelowna in 2019, a few months after I left Vancouver after my move. Maybe this is an incentive to fix this issue on your website once and for all.
Yes, now I see that the online version works, thank you. Now, any way, one can change our plans to something better or do I see still to phone it in to customer service, first?
Good to know! 😊
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