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October 2018
Is there a way to get this $25 Returned Payment Charge reversed? I never had a late payment and Fido never contacted me about a late payment until 2 months after the fact via snail mail - in which case it was too late to avoid.
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October 2018
Hey @zezz113 ,
Welcome to the Community .
The $25 returned payment charge cannot be reversed at this time.
Your due date is specified each month on your invoice. If there's an issue with your pre-authorized payment method, feel free to reach out to us so we can sort it out for you.
