Turn on/off Auto-Pay

Turn on/off Auto-Pay

Turn on/off Auto-Pay

SOLVED
pappi
I'm a Participant Level 1

Turn on/off Auto-Pay

how can we turn auto-pay off or on?

Accepted Solution

Re: Turn on/off Auto-Pay

Solved by Moderator

Hey @pappi,

 

Welcome to the Community Smiley

 

You should be able to remove the automated payments through your online account on Fido.ca directly under  My Account – Charges & Payments. Alternatively, you can also make the change through our Interactive Response System by calling 611 from your phone and then choosing options  3 - 4 - 2 in the menu.

 

Hope this helps!

 

 

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1 REPLY 1
FidoClaudia
Moderator

Hey @pappi,

 

Welcome to the Community Smiley

 

You should be able to remove the automated payments through your online account on Fido.ca directly under  My Account – Charges & Payments. Alternatively, you can also make the change through our Interactive Response System by calling 611 from your phone and then choosing options  3 - 4 - 2 in the menu.

 

Hope this helps!