Reset Voice mail PIN

[MeninaFlor]

I dont know the number of my voice. Can you help me?

[Shafi069]

i want change my voicemail password

[FidoAllan]

Hey @Shafi069 

Please contact a representative for assistance with your account.

[Chonharris01]

Sorry but that doesn't work for me

[FidoFrancois]

Hello @Chonharris01,

Can you share with the Community what you see or happens when you try to follow the steps explained above? 

Please keep the Community posted.  

[FidoTerry · Accepted solution]

Welcome to the community @MeninaFlor!

Are you looking for your Voicemail PIN? If you are, you can reset by going to Fido.ca > My Account > Usage & Services > Mobile > Reset Voicemail Password.

If you're looking for the Voicemail retrieval number, you can find your answer here.

[ajafferjee95]

There is no option called update voicemail password on my mobile account page.

[Cawtau]

Hello Ajafferjee95,

  Welcome to the community!

  When you accessed your My Account using your phone, did you click on the Phone details tab?

  You may need to Log in to actually change the voicemail password.

  Alternatively have you tried to access My Account via a computer? You should be able to change the voicemail password via Services --> Mobile --> My Device (near bottom of page) --> Update Voicemail Password.

   I'm not sure if it makes a difference, but do you have a post-paid or pre-paid plan?

Hope this helps

Cheers