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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Win back call
I was a Fido customer for a few years and had had to leave Fido almost 2 years back to join Telus to get a good deal. I received a call from Fido from a number ending 9930. They offered a good deal which I wanted to consider, however, I needed to kn...
Device upgrade and Fido Payment program
I upgraded my device using Fido payment service, which was supposed to pay the outstanding balance for my previous phone, but the amount of this outstanding balance appeared on my bill. Why?
regarding 1000 international minutes
hi i have recived a message last month regarding my expiry of 1000 internatonal minutes but i have upgraded my plan 6 months before with1000 international minutes for 2 years and i recived a message from fido about the expiry of my international m...
Charged on second number and plan that I didn't apply for
I surprise that you over charge my account for second number while I am using only one number:******4131. I contracted for only the new phone, and ported my old number:******4131 to new phone. I didn't ask for the new number. Please correct it
compaint
i am very disappointed with the answer from custmer service i left on vacation the 17 of july on vacation to mexico and asked if they had a plan to use my phone in mexico and said it would cost me 14dollars for 15 days and now they charged me 14 doll...
