Requesting a PM for support

[rachelkoi]

Hi there, I switched to online billing a number of months ago, and continue to receive paper bills which I do not want. The advice on another thread was to request a PM for support, not totally sure what that means, but I am trying it out!

[Cawtau]

Hello Rachelkoi,

  I replied to your other post here. I understand the moderators have been providing some customer services via PM in the past. However, this is the community forum and not intended as a venue for customer services. Your best option would be to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.

Hope this helps 😀

Cheers