How to stop PAPER bill

[Amanaulakh1]

Hey there, 

I am for some reason receiving my fido bills in the mail. My preference is set to online bills, but I am still receiving the mail!!! How do I stop this?

Thanks

[rachelkoi]

Hi there, this is also an issue for me. I tried using the chat but it did not help, and I came here from the "Contact us" page. Is there a number I can call?

[Cawtau]

Hello Rachelkoi,

  Welcome to the community!

  If you click on the My Fido Services link on the Contact Us page, you'll be provided with the other venues for customer support under Get in Touch.

Hope this helps 😀

Cheers

[rachelkoi]

Thank you!

[FidoPhilippe]

Hey @Amanaulakh1! Philippe here. Welcome to the community.

That shouldn't be the case. Our billing is mostly do online these days. I suggest you contact us here, so we can take a look at that. Alternatively, you can also request a PM from the community for support.