Remove iPhone Value Pack

Reply
I'm a Participant Level 1 astrid92
I'm a Participant Level 1

Remove iPhone Value Pack

I would like to know how to remove the Add-On iPhone Value Pack. Because this Add-on includes 

-Unlimited text, picture and video messages from Canada to US

-Premium Calling Rate

-Visual Voicemail Plus

...

 

So when I want to remove this service calling the *234, the options are to remove every service but not the complete iPhone service.

 

Someone knows the combination of numbers when you call *234 to desactivate this service?

 

 

***Edited to add labels***

Accepted Solution

Re: Remove iPhone Value Pack

Welcome to our community, @yzs! Very_Happy

 

I'll send you a PM shortly to help you with that.

 

For future reference, if you have any account related questions, you can also reach out to us on one of the channels that you can find here Smiley

View solution in context
Flag this to a Moderator
Message 1 of 12
4,764 Views
I'm a Participant Level 1 Pocket
I'm a Participant Level 1

Re: Remove iPhone Value Pack

Hello, i don’t want that 7$ Value pack , how can i cancel that 

Flag this to a Moderator
Message 11 of 12
629 Views
Highlighted
Moderator
Moderator

Re: Remove iPhone Value Pack

Hey @Pocket ,

 

Welcome to the Community!


I moved your post here since it's about the same subject.

 

To remove that option you would have to contact us directly here using one of our channels (Live Chat, Facebook, Twitter, Call)

We can also send you a PM here on the Community if you prefer.

 

I hope this helps Smiley



Flag this to a Moderator
Message 12 of 12
608 Views