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Receiving messages from Unknown address

misspotter101
I'm a contributor level 1
I'm a contributor level 1
  • I have the S8 and just tonight I started receiving these messages which I can't forward or see either. Any explanation as to what's going on here?Screenshot_20190417-192421_Messages.jpg

     

6 REPLIES 6

FidoKenny
Moderator
Moderator

Hey @misspotter101

 

Are all those messages coming from the same phone number?



misspotter101
I'm a contributor level 1
I'm a contributor level 1

I assume so since I can't even see a number

Hey @misspotter101

 

Thank you for confirming. It would appear that the messages you're receiving are MMS messages. This stands for Multimedia Messaging Service, which combines text, images, animation and digital pictures in messages. 

 

While this feature doesn't actually use up any data included in your plan, it does require your Mobile Data to be enabled to transfer properly. 

 

Can you disable your Wi-Fi, enable your Mobile Data, and let us know if these messages download with more details? 
 



misspotter101
I'm a contributor level 1
I'm a contributor level 1

My mobile data is always on to receive mms and haven't had an issue before. I tested with a friend and received their mms with no issue. 

@Community: Anyone else getting this type of message on their Samsung phone?

 

@misspotter101 

 

Since then, did you receive more of those messages?



misspotter101
I'm a contributor level 1
I'm a contributor level 1

Not since then no