Showing results for 
Search instead for 
Did you mean: 

Phone order Worry

I'm a Participant Level 1
I'm a Participant Level 1

Dear Sir/Madam,


I recently ordered a samsung S10e with a 2 year plan. I live at UBC however I am going home for the summer on May 2nd. Can I expect the device to reach by then? Is it possible to expedite the processing so that the order can get shipped quicker? Do let me know.




Former Moderator
Former Moderator

Hey @rajochowdo!


How recently did you order your phone?


Our shipping for phone orders is rather quick, so you should definitely get it before the 2nd of May Smiley


Phone orders are received within 3 to 5 business days. Most customers in the Greater Montreal, Greater Toronto and Greater Vancouver areas will receive their order within 2 business days. 


As soon as the phone ships out, you'll also get an e-mail with a tracking number so keep an eye on your inbox.


I do hope this information helps! If you have further questions let us know.