In the past week, my phone would drop data connection, even though it says it has 4G or LTE connection. This has never happened before. Now it happens several times a day.
I would be driving with Android Auto on and suddenly lose traffic update. Or other times Whatsapp cant send messages or Facebook gets randomly disconnected.
I live and travel in Mississauga, Hamilton and Kitchener.
I have even tried to switch connection to 4G only and it doesnt help. The only fix is rebooting the phone which isnt a good fix.
I have an Lg G5 running Android 7.0, kernel 3.18.31, build NRD90U, software
If the phone needs to be sent for repair, we do have a loaner phone program.
If not then the issue comes from the sim card. A simple replacement would do the the trick.
Hey @Nngo2k ,
Thanks for posting about this!
Have you noticed if this happens in the same locations each time?
Also, by any chance, are you able to test your SIM in another phone?
Keep us posted!
I cant say its 100% in the same area. I would lose data connection on hwy 401 from Mississauga to Hamilton, or at Square One, or on Dundas in Mississauga. Busy and common area where you would expect to have Data.
What is odd is that the phone still shows LTE or 4G connection but I cant use any apps, Google or GPS.
And no I dont have a spare phone.