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REMOVE A LINE FROM MY ACCOUNT

prabh-ca-14
I'm a Participant Level 1
I'm a Participant Level 1

Hello,

 

I want to remove the line from my account as the person has moved to US for business. I see no instruction in my account on how to remove a line but Adding the line is flashing all over the place. I need help as i don't want to carry this luggage into the next billing cycle.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Prabh-ca-14,

 

  Welcome to the community!

 

  I understand you only wish to remove a line from your account and not all of your services. However, you would still need to contact customer service to initiate the cancellation process (see here). Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers