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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. Â Fido XTRA's TCL 30 XE 5G + TV...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Need to Cancel Phone Order
thought my phone was having issues but i fixed it so i have to cancel the order i just made
Extra charge for long distance
I have been using Fido for 2 years. My Fido plan has 1000 long-distance minutes. Fido has charged $40 for long-distance calls, even I did not use my full 1000 minutes. Please resolve this issue as soon as possible and waive the extra charges. Thank y...
Resolved! New Exclusive Fido Offer??
Hi everybidy, I have a question. Fido suggested me a new exclusive plan but instead of writing Unlimited CanadaWide Minutes - in the new offer is writen Unlimited Canada min3 , then in more detail at the bottom of the page there are some explanations...
No real person CSR
I want to talk to a real person regarding my bill but can not find a real person. All there is a robot chat. Poor service and billing is scary. Can someone tell me how to reach a real person/ fido CSR to deal with billing?
Resolved! Activating new sim card
Hello, I had a Samsung Galaxy S9 Smartphone from FIDOAbout a month ago I upgraded my smartphone to a pre owned certified Samsung Galaxy S20Obviously my device came with a new sim card,however; when I had trouble activating new sim card #, I called a...
