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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Bill dispute - charged for international minutes
I have been charged $300!!!!! for long distance calling. This is absolutly wrong and incorrect. My plans offers me a 1000 minutes of international calling and they overcharged me in recent cycle and even if I am trying to call them to know the stat...
FIDO ROAMING SCAM!
Fido charged $300-400 last year due to glitch on their end, Viber App was used to make an international call with phone credits because we were unable to complete internation call through Fido. They ended up cancelling the charge as it was after numb...
Resolved! Message from Fido
I received a text message from Fido Fido svc msg: Hi it's Fido with an exclusive gift for you! It's our way of saying thank you for being such a loyal customer! From March 6-31st use Fido Roam and get the first day at no charge (you will receive a bi...
Complaint regarding follow-up and service at Fido E-Solutions
To who is may concern, I am writing to express my dissatisfaction with the service provided by your Specialist, Jobanpreet, on March 7th, 2023, and would like to bring to your attention the inconvenience caused to me due to the delay in addressing my...
Resolved! Victim of fraud!!
Hi, I have been a recent victim of fraud where someone was able to access my account and approve themselves as an authorized user. They then proceeded to upgrade my phone and take it for themselves, as well as sign me on to a contract (from being a...
