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30 day limit

I'm a participant level 1
I'm a participant level 1

Hi! I updated my address yesterday and was planning on getting the note 10 plus on clearance promotions but was told I have to go to a physical store due to the 30 day limit. Is there any other way to bypass this and have it sent to my new address instead since I can't go out this week and the promotion ends in 2 days?


Former Moderator
Former Moderator

Hey there @Schy


Welcome to the Community Smiley


Have you had the chance to contact us so we can assist you with your phone order?


You can process your order with a Fido agent, and going to a store is not required. To get started, you can reach out to us at these channels and we'll be happy to help.