I would like to cancel my plan as I don't live in Canada and don't use Fido's services anymore. Since I've got an unpaid bill with a request to cancel my plan, I'd like to set up a payment arrangement - how can I reach Fido's credit operations team to do so?
Hey there @grether
Welcome to the community
You would need to reach out to us for both requests. You can find our available channels here. Alternatively, we can send you a PM on this platform if you prefer.
In regard to your payment arrangement you can contact our accounts receivable team directly. You can reach them by dialing *732 directly from your mobile or 1-888-288-2106 from any phone. You can also reach them through live chat.
Hope this helps and let us know if you have any questions.