Payment arrangement

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I'm a Participant Level 1 grether
I'm a Participant Level 1

Payment arrangement

Hi,

 

I would like to cancel my plan as I don't live in Canada and don't use Fido's services anymore. Since I've got an unpaid bill with a request to cancel my plan, I'd like to set up a payment arrangement - how can I reach Fido's credit operations team to do so?

 

Many thanks!

 

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Re: Payment arrangement

Hey there @grether

 

Welcome to the community Smiley

 

You would need to reach out to us for both requests. You can find our available channels here. Alternatively, we can send you a PM on this platform if you prefer.

 

In regard to your payment arrangement you can contact our accounts receivable team directly. You can reach them by dialing *732 directly from your mobile or 1-888-288-2106 from any phone. You can also reach them through live chat.

 

Hope this helps and let us know if you have any questions.



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