No online access to account

No online access to account

No online access to account

SOLVED
JaeClarke
I'm a Participant Level 1

No online access to account

Hi, 

 

I am having the same issue as the others. I am not able to access my internet account. It only shows my mobile account. 

 

I am logging in with my email.

 

Help, please. 

Accepted Solution

Re: No online access to account

Solved by Former Moderator FidoRachel

Hey @JaeClarke,

 

Welcome to the Fido Community, I'll be happy to help you with thi! 

 

Keep in mind in order to link your mobile and internet account, they must be under the same name and address. 

 

You'll receive a PM in a moment. 

 

View solution in context
1 REPLY 1
FidoRachel
Former Moderator

Hey @JaeClarke,

 

Welcome to the Fido Community, I'll be happy to help you with thi! 

 

Keep in mind in order to link your mobile and internet account, they must be under the same name and address. 

 

You'll receive a PM in a moment.