No online access to account

[JaeClarke]

Hi, 

I am having the same issue as the others. I am not able to access my internet account. It only shows my mobile account. 

I am logging in with my email.

Help, please. 

[FidoRachel · Accepted solution]

Hey @JaeClarke,

Welcome to the Fido Community, I'll be happy to help you with thi! 

Keep in mind in order to link your mobile and internet account, they must be under the same name and address. 

You'll receive a PM in a moment.