misspelled name

misspelled name

misspelled name

I'm a Participant Level 1

misspelled name


I opened an account yesterday with fido and today when I recieved email regarding my confirmation of subscription to online billing my first name was misspelled


Can you please help me correct the mistake in my first name in my fido contract/account?


Thank you



Good morning @fatma2020


This can definitely be fixed. You will need to talk to a representative to have this resolved.

You can reach us through our channels here.


Or we can send you a PM here on the Community if it's better for you.

Let us know.


Hey @fatma2020



Just following up with you. Did you get a chance to have your misspelled name fixed?