Hey @Gurlalb, Alex here!
If you're looking to deactivate your community profile, you can do as @Cawtau explained above. However, if you're talking about your online account profile, the one you use to access your Fido account details, it will remain available even after you have cancelled your account, we don't have a way to delete it for you.
I hope this clarifies! 😊
Hello Gurlalb,
I assume you're referring to your Community profile. Sorry to hear you're wishing to be removed from the community. From what you note, it sounds like your services account was cancelled, but your profile in the community was not. If you wish to deactivate your community profile, you would need to submit a request to fido.community@rci.rogers.com and include your Community profile username (see here).
Hope this helps 😀
Cheers
