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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Question About International Travel Plan That Is Unclear...
I'm travelling internationally soon and want to be able to use my current phone and data plan in the new location (which I have checked and is eligible for the Travelling Interionally plan of $15.00/day).The thing that is unclear to me is that it tel...
Someone is trying to change my PIN
I have received an email saying you have requested to change the PIN which I haven't.Someone is using my information and trying to change the PIN. I tried to login to my account but it is locked/suspended as the fraud person tried to access my accoun...
Payment deducted despite cancellation and settlement
I had my fido account cancelled 2 months ago and today I recieved my full refund of the excess charge for which I had been fighting for 2 months.i saw they deducted money from my account again, is it even legal?
Fido Credit Ops Scam email?
Can someone from Fido tell me whether this is real or not? I contacted customer service but I couldn't find an account number that ends in 7980 under my name. Also, if I have cancelled my account, how am I supposed to make the payment? edit: email i...
Worst Customer Service experience EVER,
All I want to do is return 2 phones!! I have now made 3 calls and wasted over 4 1/2 hours of my time. The issue STILL has not been resolved!! Fido just needs send me a simple email with the prepaid mailing instructions but it's been 4 days and ...
