Minus on Account Balance

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I'm a Participant Level 3
I'm a Participant Level 3

Minus on Account Balance

Hello,

 

On December's account balance, there's a minus sign infront of the amount of my bill (-$51.18) and I paid $51.18 for December's bill so that it's becoming -$102.36 now. I'm confused what that means. I didn't pay late before and I'm curious what that minus sign means. Can anyone explain that?

Thank you.

Accepted Solution

Re: Minus on Account Balance

Your overpayment will be deducted from your next bill, so, if the balance from your next bill is less than -$102.36, you will not need to make a payment on your next bill. 

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Former Moderator
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Re: Minus on Account Balance

Hey sba1!

 

The minus sign in front your balance indicates that you have a credit balance on your account. This means that you have made an overpayment (paid more than what you owe) on your account.

 

Hope this helps! Smiley



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I'm a Participant Level 3
I'm a Participant Level 3

Re: Minus on Account Balance

Oh Okay,

 

So what do I have to do? Will the overpayment get back to me later? Or, don't I have to pay for the next month because I have a credit balance on my account?

 

Thank you for your attention.

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Former Moderator
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Solution

Re: Minus on Account Balance

Your overpayment will be deducted from your next bill, so, if the balance from your next bill is less than -$102.36, you will not need to make a payment on your next bill. 



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I'm a Participant Level 3
I'm a Participant Level 3

Re: Minus on Account Balance

Thank you very much for the explanation! I really appreciate that.

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Moderator
Moderator

Re: Minus on Account Balance

Always a pleasure @sba1 Wink 



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I'm a Participant Level 3
I'm a Participant Level 3

Re: Minus on Account Balance

Mee too same but my number is cancelled can u send my refunds to my bank account 

 

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Moderator
Moderator

Re: Minus on Account Balance

Hey @Harman_kaur

 

If you have a negative balance and your account is cancelled, you'll receive a refund cheque.  It can take up to six weeks after you receive your final bill for you to receive it.



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