Made payment to restore service

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Made payment to restore service

Hi ,

i did a payment of $560 last night 

can you restore my service

Accepted Solution

Re: Made payment to restore service

Hey @Mariarocha14! Welcome to the community. Smiley

 

I hope your doing well. I've moved your post to its own thread and added an appropriate title.

 

Your service would normally have returned when the payment was received and it covered the overdue balance on the account. Depending on how you paid the balance, there could be a delay before we receive it.

 

You can also contact our credit operations department to get an update on the situation. You can find information about account suspensions and their contact info here.

 

Let us know if you have more questions or concerns.

View solution in context
Flag this to a Moderator
Message 1 of 2
662 Views
Moderator
Moderator
Solution

Re: Made payment to restore service

Hey @Mariarocha14! Welcome to the community. Smiley

 

I hope your doing well. I've moved your post to its own thread and added an appropriate title.

 

Your service would normally have returned when the payment was received and it covered the overdue balance on the account. Depending on how you paid the balance, there could be a delay before we receive it.

 

You can also contact our credit operations department to get an update on the situation. You can find information about account suspensions and their contact info here.

 

Let us know if you have more questions or concerns.



Flag this to a Moderator
Message 2 of 2
643 Views