April 2021
Hi there,
Right now I have the old data plan Fido Pulse 5GB Medium which inculdes subsidy for phones. The price is $55. It has been about 2 years and 4 months, so i paid off the subsidy phone balance for the first 2 years. Some time during the first 2 years, I was offered free bonus of 10 GB data just for being a loyal customer. I dont think there is an expiry date attached.
Now, I would like a new phone, and i like to try iphone. I see the Mother's day special for iPhone XR 2019 for 15 dollar a month extra to the payment plan. I am interested.
So can I keep the old plan? And then add 15 dollar to get the phone?
If not, then if I switch to the current Fido payment plan, like the $45 for 3 GB, will I keep the free bonus data of 10 GB? And then i can add $15 to get the iphone XR?
Thanks in advance if anyone can help!
Jimmy
Solved! Go to Solution.
May 2021
Hello @Jimmy369,
You will definitely not be able to keep the old plan and finance a new device you will have to switch to a new in-market plan.
In terms of the added data it will be removed when doing the plan change, I would suggest you reach out to customer service and see what they can do before you make the switch.