Ipad air

[Galileolaureano]

Ordered a tablet last October 31 2020 but till now still waiting for tracking number. Any idea what went wrong?

[MiggiMati]

I reserved mine on October 30 and I haven't heard from Fido about the status of the iPad. It is more than 2 weeks now. 

[FidoValerie]

Hey @MiggiMati

We'd need to access your account to verify the status of your order.

You can contact us here to get started!

Alternatively, we can also send you a PM via the Community, if that works best for you.

[FidoPhilippe]

Hey @Galileolaureano! Philippe here. I hope you're doing well.

Have you checked your spam/junk folder for the email?

If yes, we'll need to take a look at your account to check that out. You can contact us here or request a PM from the community for support.